![]() If connected to the network using the 802.11bgn wireless network adapter, verify that other wireless clients are communicating on the same network or SSID.Ĭonfirm that the printer is not displaying a 97x or 54 Std.Īdvanced users should answer the following questions: -Does the network cable length conform to specification for the type of network serviced -Does the network signal suffer attenuation or signal loss -Does this communication problem occur during peak hours Oversaturation of network traffic is a possibility. ![]() If not, change the network cable or try a different access port on the switch, router, wall or hub. Make sure the ethernet cable is fully seated into the RJ45 ethernet port on the back of the printer.Ĭonfirm that the network cable is not damaged.Ĭonfirm that the network cable connector is not damaged.Ĭonfirm that the link LED is illuminated. Network Communication Diagnosis Before you begin: -It is recommended that you first perform the preliminary tests. Wireless Topics: -Wireless Signal Strength -Multipath or RF Interference -MAC Filtering on the Router -N only mode - Printers and MFPs equipped with Wireless ( IEEE 802.11bgn ) option cards. Other factors that may prevent network communication: - TCPIP port access - Restricted Server List - Speed and Duplex settings -Hardware Failure: Network Card Errors III. ![]()
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